Terms of Service

1. Agreement to Terms

These Terms of Service govern your use of the ivorypeak.sbs website and services provided by Frostguard Heating Services. By accessing our website or using our services, you agree to be bound by these terms.

2. Our Services

Frostguard Heating Services provides heating oil delivery, boiler servicing, and related winter fuel services to customers in West Yorkshire. Service availability depends on location, seasonal demand, and operational factors.

All information on our website is for general guidance. Prices and availability are subject to change and should be confirmed when ordering.

3. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and truthful information
• Not use our services for unlawful purposes
• Not attempt to gain unauthorised access to our systems
• Not interfere with other users' access to our website

4. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Frostguard Heating Services or our licensors. You may view and print content for personal, non-commercial use only.

5. Pricing and Payment

Heating oil prices fluctuate based on wholesale market conditions. Quotes are typically valid for 24-48 hours. The price confirmed at the time of order is the price you pay. We do not add hidden fees for delivery or administration.

6. Delivery Terms

Delivery times are estimates and may be affected by weather, demand, or other factors beyond our control. We will communicate any delays as soon as possible. You are responsible for ensuring your tank is accessible for delivery.

7. Limitation of Liability

To the maximum extent permitted by law, Frostguard Heating Services shall not be liable for indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount paid for services in the twelve months preceding any claim.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

8. Disclaimers

Our website and services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted access to our website or that it will be error-free.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We may modify these terms at any time. Changes are effective immediately upon posting. Your continued use of our website or services constitutes acceptance of modified terms.

11. Contact

For questions about these terms: